Privacy Policy

Last updated: 22 July 2025

Durian Day is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile app, website, and related services.

1. Information We Collect

We may collect and process the following types of personal data:

• Name, email address, phone number

• Shipping and billing address

• Order history and preferences

• Payment information (processed via secure third-party providers)

• Device information, IP address, and usage analytics (for app improvement)

2. How We Use Your Information

We use your personal data for purposes such as:

• Processing and fulfilling your orders

• Communicating delivery updates or promotional offers

• Improving user experience and personalizing your content

• Responding to inquiries or customer support requests

• Compliance with legal obligations

3. Marketing Communication

With your consent, we may send you updates on promotions, new arrivals, and durian-related content via email, SMS, or WhatsApp.

You may opt out at any time by clicking the unsubscribe link or contacting us directly.

4. Disclosure to Third Parties

We do not sell or rent your personal data. However, we may share it with:

• Delivery partners and logistics providers

• Payment gateways for order transactions

• Technology vendors for app maintenance and analytics

These parties are required to handle your data securely and only for the intended purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

6. Your Rights

Under PDPA, you have the right to:

• Access and update your personal data

• Withdraw consent or request data deletion (where applicable)

• Contact us regarding any data privacy concerns

To do so, please email us at: enquiry@durianday.my

7. Retention of Data

Your personal data will be retained as long as necessary to fulfill the purpose for which it was collected, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website/app, and the updated version will apply immediately.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact enquiry@durianday.my

Durian Day – Durian Every Day.

We respect your data, just like we respect your love for durian.